Terms & Conditions

Updated 11th December 2026

1. Introduction

Welcome to Sea Coral Clearing and Forwarding. These Terms and Conditions ("Terms") govern your use of our logistics and freight services, including transportation, warehousing, customs clearance, and related ancillary services (collectively, "Services"). By engaging Sea Coral Clearing and Forwarding, you ("Client") agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree with any part of these Terms, you must not engage our Services.

2. Definitions

For the purposes of these Terms:

  • •"Sea Coral" refers to Sea Coral Clearing and Forwarding, its subsidiaries, affiliates, and authorised agents.
  • •"Client" refers to any individual, company, or entity engaging Sea Coral for the provision of Services.
  • •"Shipment" refers to any goods, cargo, parcels, or consignments accepted by Sea Coral for transportation or handling.
  • •"Carrier" refers to any third-party transport provider engaged by Sea Coral to deliver the Shipment.
  • •"Booking Confirmation" refers to the written or electronic confirmation issued by Sea Coral upon acceptance of a Service request.

3. Scope of Services

Sea Coral provides logistics services including but not limited to:

  • •Sea freight (FCL and LCL)
  • •Air freight
  • •Land and multimodal transportation
  • •Warehousing and distribution
  • •Customs brokerage and documentation assistance
  • •Supply chain consulting

The specific scope of Services for each engagement shall be as set out in the Booking Confirmation or signed Service Agreement.

4. Booking and Acceptance

All Service requests are subject to availability and acceptance by Sea Coral. A binding contract is formed only upon issuance of a Booking Confirmation by Sea Coral.

The Client is responsible for providing complete and accurate information at the time of booking, including the nature, weight, dimensions, value, and any special requirements of the Shipment. Sea Coral reserves the right to revise quoted rates if the actual Shipment details differ materially from those provided at the time of booking.

5. Client Obligations

The Client shall:

  • •Ensure all goods tendered for shipment are properly and securely packaged to withstand normal transit conditions.
  • •Provide accurate, complete, and lawful shipping documentation, including commercial invoices, packing lists, and any required permits or certificates.
  • •Comply with all applicable local and international laws, regulations, and customs requirements governing the import, export, and transit of goods.
  • •Notify Sea Coral in advance of any hazardous, perishable, high-value, or restricted goods.
  • •Settle all invoices within the agreed payment terms.

6. Prohibited Goods

Sea Coral will not accept Shipments containing:

  • •Illegal substances, narcotics, or contraband
  • •Weapons, ammunition, or explosives
  • •Endangered species or products derived thereof
  • •Any goods prohibited by applicable law or international convention

Sea Coral reserves the right to refuse, hold, or return any Shipment found to contain prohibited items, at the Client's cost and risk.

7. Rates, Charges, and Payment

Quoted rates are valid for the period specified in the quotation and are subject to change due to fuel surcharges, port congestion fees, currency fluctuations, or carrier tariff revisions. Unless otherwise agreed, all charges are payable in advance or within 30 days of invoice date. Sea Coral reserves the right to apply a lien on any goods in its possession until all outstanding amounts owed by the Client are settled in full.

Late payments will attract interest at a rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower.

8. Liability and Limitations

Sea Coral's liability for loss of or damage to a Shipment is limited to the lesser of:

  • •The actual documented value of the goods lost or damaged, or
  • •The applicable limit under the governing international convention (e.g., Hague-Visby Rules for sea freight, Warsaw/Montreal Convention for air freight).

Sea Coral shall not be liable for indirect, consequential, or special damages, including loss of profit, loss of market, or loss of business opportunity, arising out of or in connection with the Services.

Sea Coral's liability shall be further reduced or excluded where loss or damage is attributable to: improper packaging by the Client; inherent vice or nature of the goods; force majeure events; or the Client's failure to comply with these Terms.

9. Insurance

Sea Coral does not automatically insure Shipments. The Client is strongly advised to arrange adequate cargo insurance for all Shipments. Upon request, Sea Coral may assist the Client in arranging cargo insurance through third party providers; any such insurance is subject to the terms and conditions of the insurer.

10. Customs and Regulatory Compliance

Where Sea Coral provides customs brokerage services, it acts as the agent of the Client. The Client remains solely responsible for the accuracy and completeness of all declarations, classifications, and valuations submitted to customs authorities. Sea Coral shall not be liable for duties, taxes, fines, or penalties arising from incorrect or incomplete information provided by the Client.

11. Force Majeure

Sea Coral shall not be liable for any failure or delay in the performance of its obligations caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, civil unrest, strikes, port closures, government actions, epidemics, or infrastructure failures. Sea Coral will endeavour to notify the Client promptly upon becoming aware of a force majeure event.

12. Confidentiality

Both parties agree to keep confidential all non-public information disclosed in connection with the Services and not to disclose such information to any third party without prior written consent, except as required by law or regulatory authority.

13. Intellectual Property

All content, branding, systems, tools, and methodologies used or developed by Sea Coral in connection with the Services remain the exclusive intellectual property of Sea Coral. The Client is granted no rights or licences therein.

14. Termination

Either party may terminate a Service Agreement with 30 days' written notice. Sea Coral may terminate immediately if the Client breaches any material term of these Terms, fails to make payment when due, or becomes insolvent. Upon termination, the Client remains liable for all charges incurred up to the date of termination and for any costs associated with the return or disposal of goods in Sea Coral's possession.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Sea Coral is registered. Any disputes arising out of or in connection with these Terms shall first be referred to good faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in accordance with the rules of the applicable arbitration authority.

16. Amendments

Sea Coral reserves the right to amend these Terms at any time. Clients will be notified of material changes via the Sea Coral website or direct communication. Continued use of Sea Coral's Services after notification of changes constitutes acceptance of the revised Terms.

17. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Sea Coral Clearing and Forwarding

Email: seacoral2011@gmail.com

Website: www.seacoral.in